RETURN & REFUND POLICY
Last Updated: June 2026
Customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.
Return Window
We offer a 30-day return policy from the date your order is delivered.
To be eligible for a return:
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The item must be unused and in its original condition.
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The item must be returned in its original packaging.
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Proof of purchase or order confirmation must be provided.
Non-Returnable Items
Certain items may not be eligible for return, including:
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Personalized or custom-made products
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Gift cards
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Clearance or final sale items
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Products damaged through misuse or improper handling
Return Process
To initiate a return, please contact us at:
Include:
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Order number
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Full name
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Reason for return
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Photos if the item arrived damaged
Our support team will provide return instructions.
Return Shipping
Customers may be responsible for return shipping costs unless:
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The wrong item was received
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The item arrived damaged
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The product has a manufacturing defect
Refunds
Once we receive and inspect the returned item, we will notify you regarding approval of your refund.
Approved refunds are processed within 14 business days after inspection.
Refunds will be issued to the original payment method used during checkout.
Late or Missing Refunds
If you have not received your refund after the stated processing period:
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Check your bank account.
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Contact your credit card provider.
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Contact your bank.
If you still have not received your refund, contact us at contact@techohome.store.
Exchanges
We only replace items if they are defective, damaged, or incorrect.
Contact Information
Email:
contact@techohome.store
Phone:
+1 (352) 602-3785