At TechoHome, we take pride in offering high-quality furniture and storage solutions, curated with care and attention to detail. We strive to deliver your items quickly and efficiently. Please review our shipping policy for more details on processing times, shipping rates, and delivery options.

1. Processing Time

  • We typically process orders within 1-2 business days of receiving your order.
  • Each item is individually inspected and prepared before it is shipped.
  • Once dispatched, you will receive a confirmation email with tracking details.
  • Orders placed on weekends or public holidays will be processed the next business day.

2. Shipping Rates & Delivery

We offer competitive shipping rates calculated at checkout based on the size, weight, and destination of your order.

  • United States: Standard Delivery is typically within 3-4 business days.
  • International Orders: Shipping times vary depending on the destination and will be displayed at checkout.

3. Shipping Partners

We work with trusted carriers to ensure that your items reach you safely and on time. These include:

  • FedEx / UPS / USPS (Domestic)
  • DHL / Global Logistics Partners (International) Once your order has shipped, you will receive a tracking number to monitor the status of your delivery.

4. Order Tracking

  • Once your product has shipped, you will receive an email with a tracking number.
  • You can use this number to track your order on the carrier’s website.
  • Please note that it may take up to 24 hours for tracking information to appear after your shipping label has been created.

5. Shipping Address

Please ensure that the shipping address provided during checkout is correct. We cannot redirect packages once they have been shipped, and any address errors may result in delayed delivery. If you notice an error in your shipping address, please contact us immediately at contact@techohome.store to correct it before your order is processed.

6. Lost or Damaged Items

We take extra precautions to ensure your furniture arrives in perfect condition. However, if your order has not arrived within the estimated delivery time or arrives damaged, please contact us within 7 days at contact@techohome.store with your order number, and we will investigate the issue. In the case of damaged items, we will offer a replacement or full refund.

7. Customs & Import Taxes (International Orders)

For international orders, please be aware that customs fees, import duties, and taxes may apply depending on your location. These charges are the responsibility of the customer and are not covered by TechoHome.

8. Contact Us

If you have any questions regarding our shipping policy or need further assistance, feel free to reach out to us:

  • Email: contact@techohome.store
  • Phone: +1 574 340 8208
  • Address: 4501 Snell Ave, San Jose, CA 95136, United States

Thank you for choosing TechoHome! We look forward to delivering quality furniture and storage solutions to your doorstep.