At TechoHome, we are committed to offering high-quality furniture and storage solutions and ensuring a smooth and reliable shopping experience. If you are not completely satisfied with your purchase, please review our refund policy below.

1. Returns

We accept returns within 30 days of purchase. To be eligible for a return, items must be:

  • Unused and in original condition
  • In the original packaging with all accessories included
  • Free from damage, installation marks, or signs of use

2. How to Initiate a Return

  1. Contact us at contact@techohome.store with your order number and item details.
  2. Once your return is approved, you will receive return instructions.
  3. Ship the item back to us following the provided instructions.

Return Shipping: Customers are responsible for return shipping costs. Original shipping fees are non-refundable.

3. Refunds

Once we receive and inspect your returned item, we will notify you regarding approval or rejection of your refund. If approved, refunds will be processed to your original payment method within 7–10 business days.

4. Partial Refunds

Partial refunds may be issued if:

  • The item shows signs of use or installation
  • Accessories or original packaging are missing
  • The product is returned in a condition different from when it was shipped

5. Exchanges

We do not offer direct exchanges. If you wish to purchase a different model, furniture piece, or storage solution, please return the original item for a refund and place a new order.

6. Damaged or Defective Items

If your product arrives damaged or defective, contact us immediately at contact@techohome.store with your order number and clear photos of the issue. We will arrange a replacement or full refund, depending on the situation.

7. Non-Returnable Items

The following items are not eligible for return:

  • Clearance or final sale items
  • Gift cards
  • Items damaged due to improper use or installation

8. Sale Items

Only regular-priced items are eligible for refunds. Sale items are non-refundable unless defective upon arrival.

9. Contact Us

For any refund-related questions, please contact us:

  • Email: contact@techohome.store
  • Phone: +1 574 340 8208
  • Address: 4501 Snell Ave, San Jose, CA 95136, United States